The below statements are based on 'Act on Specified Commercial Transactions' Article 11 (Advertisement for Mail Order).
Distributor name
Siva Inc.
Name of representative manager
Toshiyuki Sugiura
Location
〒 104-0042
2-3-7 Irifune, Chuo-ku, Tokyo TSUKIJI EAST SQUARE 7F (general reception desk) · 8F
Telephone number
03-4405-3899
Telephone reception time
10:00〜18:00
Mail address
ganso-customer@siva-s.com
Homepage URL
https://ar.ganso.co.jp/
Selling price
Please refer to each product page.
Necessary charges other than product price
Payment method
Credit card / paypal
Correspondence for returned goods
Please contact customer service before returning products. check here for return procedures.
Please see here for return and exchange conditions.
Please note that returned goods exceeding 30 days after It's arrival may not be accepted unless specified by the manufacturer's warranty or the law, even if problems occur with the product.
Correspondence for refunds
Return shipping fee
Our company will cover defective products.
Other than that, it will be the customer's responsibility.
Limit of sales volume, conditions of sale, etc.
Depending on the product, there may be restrictions on sales volume. There is no restriction on the purchase quantity of products that do not have a special description, but there may be cases where the purchase may be restricted due to the order or delivery.
