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Shopping with GANSO

  • One of the items in my order got cancelled. Why did this happen?

Although these cases are extremely rare, there are times when one of the items ordered by a customer may be cancelled automatically. This is because the item may have run out of stock while the order was being placed. In such cases, the item would be automatically cancelled and we will not be able to include it when we ship your order. If this happens though, we will contact you immediately to refund your money. Therefore, please check your email for the latest updates from us.