1. HELP CENTER
2. Shopping

Shopping

Using Coupon Codes

• Can I use my coupon code with any item I want to purchase from GANSO (as long as it is part of the coupon code scheme)?

Creating a GANSO Account

• I just made my first purchase as a guest. Can I use the same email address to create a GANSO account?
• What does it mean to "sign in" to GANSO? How can I create a GANSO account?

Questions about the Website

• What can I do to view GANSO.jp in Arabic?

Shopping with GANSO

• One of the items in my order got cancelled. Why did this happen?
• The item I want to purchase is out of stock. What should I do and how long will it take for it to become available again?
• How can I change the language settings?
• How can I order items on GANSO?
• Why is it necessary for my telephone number to be verified?
• Can I try on items before purchasing them?
• How can I use the promo code?
• Can I order items in bulk for resale?
• How can I get a copy of the invoice?