1. HELP CENTER
2. Delivery

Delivery

About International Shipping

• Is there any warranty on international shipments?
• Can you explain the customs and import duties that may have to be incurred by customers?

About Orders and Deliveries

• Can I order products on GANSO even if I'm living in a country that's not part of GCC?
• How can I track my order?
• Can you ship orders to countries outside the Middle East?
• Which countries in the Middle East can you ship orders to?

About Shipping Fee

• What happens if the product arrives in a damaged condition?
• How much is the shipping fee?

About the Shipping Process

• What service is being used to ship the orders?
• It is past the expected delivery date and my order has not yet arrived. Why is this happening?
• My order has been shipped; what happens next?
• How long will it take for my order to arrive?

About Modes of Payment